Transforming the experience of death and dying

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Death and dying is a taboo subject in many countries around the world, and hospices have a negative perception in most societies. fuelfor gave a rich insight into their project journey, sharing stories from initial insights research with three local …

Inspiring new empathic collaborations

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With the world becoming increasingly digital nowadays, Slava Kozlov, Summ()n (Russia/The Netherlands) discussed the issue of how this relates to empathy, compassion in the digital space. His talk opened up new fields like ‘Digital Empathy’, highlighting the capacity to translate …

Co-developing a toolkit for Social Impact

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How to facilitate a cross-culture collaboration, with participants from around the world? This was the question addressed by STBY’s Geke (UK/NL) and Quicksand’s Ayush (India), who currently are working together on project for International Development and Social Impact for the …

Turning fear of change into enthusiasm

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The widespread sense of pressure we experience due to financial crisis often results in an inability to radically improve products, services or societies. These qualities can be regained if using ethnographic methods and emphatic prototype testing. Infact, not only regained, …

Stimulating a learning organisation

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Change is closely related to learning. There are many ways to learn, but playing and experimenting are two of the most powerful learning methodologies. Based on the 360 project that was conducted in collaboration with the Swindon Borough Council, UK, …

Transitioning to a new framework

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Transitioning to something new is hard work because you don’t always know what you are transitioning to. Sometimes, it could be that the skills are not always in place to make the new a reality. However, in most cases, its …

Innovation in bus travel across Europe

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IDSL (France) is an innovation consultancy and a design company specialised in designing interaction. With the theme of “changing perspectives on empathy and participation”, Virginia Cruz, IDSL spoke about the collaboration of designers and ethnographers to help SNCF (French railway …